Privacy Policy

This Privacy Policy describes how Nexoryqel Pty Ltd ("Nexoryqel", "we", "us", or "our") collects, uses, and protects personal information in connection with the Nexoryqel digital platform and website located at nexoryqel.com.

By using the platform or submitting a contact or access-request form, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Nexoryqel is operated by Nexoryqel Pty Ltd, an Australian-registered company located at Level 12, 333 Collins Street, Melbourne VIC 3000, Australia. You can contact us at [email protected] or by calling +61 3 9876 5432.

2. Information We Collect

We may collect the following personal information when you interact with the platform or submit a form:

  • Full name
  • Email address
  • Request type and message content you provide
  • Technical information such as browser type, IP address, and pages visited

We do not collect sensitive personal information such as identification documents, biometric data, or health information unless you voluntarily provide it.

3. How We Use Your Information

We use the information we collect to:

  • Process access requests and respond to your enquiries
  • Provide platform onboarding instructions and support
  • Improve the platform interface and user experience
  • Comply with applicable legal obligations

We do not use your personal information for automated decision-making that produces legal effects without human oversight.

4. Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may share information with service providers who assist in operating the platform, subject to confidentiality obligations. We may also disclose information where required by law or court order.

5. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, or disclosure. However, no digital transmission or storage system is entirely secure, and we cannot provide absolute assurances.

6. Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy or as required by law. When information is no longer needed, it is securely deleted or anonymised.

7. Your Rights

You may request access to, correction of, or deletion of personal information we hold about you by contacting us at [email protected]. We will respond to such requests within a reasonable time and in accordance with applicable law.

8. Cookies and Tracking

The platform may use cookies and similar technologies to support functionality and improve user experience. You can adjust your browser settings to decline cookies, though this may affect platform performance.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the platform after changes are published constitutes acceptance of the revised policy.

10. Contact

If you have any questions or concerns about this Privacy Policy, please contact Nexoryqel Pty Ltd at:

Level 12, 333 Collins Street, Melbourne VIC 3000, Australia
Email: [email protected]
Phone: +61 3 9876 5432